Category: Articles

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  Advice for the Contact Center People

  ( 12 minute read ) The Contact Center world is hard, fun, crazy, always changing, and busy. I will not lie; it is hard to work in contact centers. The job is not for the faint of heart. Feelings are hurt, people take things personal, and feel like someone is always yelling. Leadership yelling about…

  December 30, 2024

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